Information that we collect

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We collect information to provide better services to all of our users, for example, your location to offer more location and regional specific services, device hardware and software information and personal information to provide a more personal experience when using our apps.

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What information do we collect?

 

Information you give us:

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Our apps may require you to login to our services using either social media account information, eg. Facebook, Google, Instagram login details or using your name and email address.

What information do we get from your use of our apps?

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Device information

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We may collect device-specific information (such as your hardware model, operating system version, app version and unique device identifiers.

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Log information

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When you use our apps we automatically collect and store certain information in server logs. This includes: device event information, such as crashes, system activity and hardware settings.

Location information

 

When you use our app, if location services are enabled on your device, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS and other sensors.

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Unique application numbers

 

Our Apps include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to SkipLog when you install or uninstall our apps or when our apps periodically contact our servers, such as for automatic updates.

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Device applications and functions

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To provide a function-rich app experience, our apps may at times require access to some of your device's other applications and functions, eg. camera, files and storage, email, location services, GPS and any other applications from time to time.

 

You can manage the applications SkipLog has access to and can use through your device's application settings.

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Local storage

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We may collect and store information (including personal information) locally on your device using application data caches.

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How do we use information that we collect?

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We use the information we collect from the use of our app to provide, maintain, protect and improve the level of service our users experience and to protect both SkipLog and our users. We also use this information to offer you a more personal service.

We may use your name and other data provided by you, including profile information from your social media accounts within our apps to offer a more personal experience. Additional data may include your photo, location and app activity.

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If you contact SkipLog, we’ll keep a record of that communication to better allow us to support users and maintain the operation of our services.

 

We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We will ask for your consent before using information for a purpose other than those set out in this Privacy Policy.

 

Sharing on Social Media

 

Our apps may let you share information both about the app and your profile. Additionally, our app allows you to review both SkipLog and our partners from time to time.

 

Accessing and updating your personal information

 

Whenever you use our apps, SkipLog will provide you with access to your personal information to update as necessary, amend or delete if required.

Information sharing

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We do not share personal information with any third-party individuals or organisations outside of SkipLog unless one of the following circumstances applies:

 

With your consent

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We will share your personal information with third-party individuals or organisations outside of SkipLog when we have your consent to do so.

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For external data management and processing

 

Your personal information may be shared with third-party organisations as part of the “ day-to-day” operation of our apps eg. database and transaction processing, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

 

For legal reasons

 

We will share personal information with companies, organisations or individuals outside SkipLog if the use and disclosure of this information is necessary to meet any applicable laws, regulations, legal process or enforceable governmental requests.

 

Additionally, we may share personal information in order to:

• enforce applicable Terms of Service, including investigation of potential violations.

• detect, prevent or otherwise address fraud, security or technical issues.

• protect against harm to the rights, property or safety of SkipLog, our users or the public, as required or permitted by law.

 

Information Security

 

We work hard to protect SkipLog and our users from unauthorised access to or unauthorised alteration, disclosure or destruction of information that we hold.

 

We encrypt all data sent across our SkipLog platform. We monitor activity, information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.

 

We restrict access to personal information to SkipLog employees, contractors and agents who need to know that information in order to process it for us and who are subject to strict contractual confidentiality obligations. They may be disciplined or their contract terminated if they fail to meet these obligations.

 

SkipLog Privacy Policy Applicability

 

SkipLog Privacy Policy applies to all apps and services offered by SkipLog.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products, services or advertising that may be displayed to you through our apps and services.

 

Our Privacy Policy does not cover the information practices of other companies, partners or organisations that advertise, promote or integrate with our apps and services.

Compliance and cooperation with regulatory authorities

 

We regularly review our compliance with our Privacy Policy. We also adhere to several self-regulatory frameworks, including the EU-US and Swiss-US Privacy Shield Frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up.

 

We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

 

Changes

 

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.